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STOP the Ban on Packages at Western State Hospital

Updated: Oct 6


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Unpacking Dignity: How Virginia Law Fights Back Against Package Bans in Mental Health Facilities


Hey there, readers—if you've ever felt like the system is stacked against those who need it most, you're not alone. Imagine being in a place meant for healing, like Western State Hospital (WSH) in Virginia, only to face a blanket ban on packages from loved ones. No fresh clothes, no hygiene items, no heartfelt drawings from your kids. It's not just frustrating; it could be illegal. Today, we're diving into Virginia Code § 37.2-400, a powerful piece of legislation that safeguards the rights of people in behavioral health facilities. We'll break it down, connect the dots to real-world issues like WSH's package policy, and explore why this matters for dignity, recovery, and justice.

As someone who's passionate about mental health advocacy, I believe knowledge is the first step toward change. Let's unpack this code—pun intended—and see how it could challenge harmful restrictions.


What Exactly Is Virginia Code § 37.2-400?

Tucked into Title 37.2 of the Code of Virginia, which covers Behavioral Health and Developmental Services, § 37.2-400 is all about protecting the rights of individuals receiving services. Think state-run spots like WSH or licensed facilities for mental health, developmental, or substance abuse care. This isn't just legalese—it's a bill of rights ensuring patients aren't stripped of their humanity.

It works hand-in-glove with the Department of Behavioral Health and Developmental Services (DBHDS) Human Rights Regulations (12VAC35-115), emphasizing dignity, privacy, and access to the things that make us feel whole. In the shadow of policies like WSH's package ban, this code shines a light on what's at stake.


The Core Rights: Shields Against the Package Ban

At its heart, § 37.2-400 lists fundamental protections. I've pulled out the ones most relevant to package restrictions, with a nod to how they apply to situations like the one at WSH. These aren't abstract ideas—they're enforceable tools for patients and families.


1. Dignity and Humane Treatment: The Foundation of Recovery

Every person in these facilities deserves treatment with respect in a humane, recovery-friendly environment. It's basic, but vital.

Why it matters for the package ban: When personal items like clean hygiene products, comfy clothes, or family gifts are outright denied, it chips away at dignity. A sterile, one-size-fits-all setup can feel dehumanizing, slowing down the very healing the facility promises. Recovery isn't just meds and therapy—it's about feeling human again.


2. Keeping and Using Your Personal Stuff: No Blanket Confiscations

Patients have the right to "keep and use their own personal possessions and personal resources," including clothes, money, and other property—as long as it doesn't harm others. Any limits? They must be safety-driven, written down, and tailored to the individual.

Spotlight on the ban: A facility-wide "no packages" rule slams the door on essentials like toiletries, religious items (Bibles, prayer beads), or kiddo artwork. That's not individualized—it's a broad stroke that ignores this right. Families shouldn't have to smuggle in socks; the law demands justification, not convenience.


3. Enough Good Clothing: Fitting the Person, Not the Policy

You're entitled to "sufficient and suitable clothing" that fits your needs and keeps you comfortable. No one should feel exposed or embarrassed.

Tying it to WSH: Reports of stained, baggy, or secondhand garb? That's a direct hit to this right. And when packages can't bring in alternatives? It doubles down on the discomfort, turning a basic need into a battle.


4. Mail, Communication, and Connection: Don't Cut the Lifeline

Send and receive unopened mail freely, and chat with the outside world—unless a clinician documents a real reason not to.

The package angle: Packages aren't just stuff; they're love in a box—gifts that say "we're with you." A total ban could blur into this right, especially without backups like video calls or approved alternatives. Isolation isn't therapy; it's a setback.


5. Privacy and Personal Choices: Your Life, Your Call

Hold onto autonomy over personal decisions, including what you use and how, within safety bounds.

Relevance here: Banning hypoallergenic lotions or cultural foods strips away those little choices that ground us. In a place fighting for your mind, why rob control over your body and spirit?


6. Speaking Up Without Fear: The Grievance Lifeline

File complaints about rights violations via DBHDS or the facility's process—no retaliation allowed.

Action item for the ban: If a letter to WSH goes unanswered, it's time to level up. Hit up DBHDS’s Office of Human Rights or allies like NAMI Virginia. Your voice matters, and the law backs it.


The Bigger Picture: Enforcement and Why It Sticks

This code isn't a suggestion—it's backed by 12VAC35-115, which spells out how to report issues, investigate, and fix them. Facilities must log every restriction with a clinical or safety reason. At WSH, a sweeping package ban without per-patient reviews? That's a red flag waving violation.

It's not just Virginia-specific; it echoes national pushes for patient-centered care. And let's be real: ignoring these rights doesn't just break laws—it breaks trust.


Where to Read the Full Scoop

Want the raw words? Head to the Virginia General Assembly’s website. Standout lines:

  • “Each individual receiving services shall have the right to... keep and use his own personal possessions and personal resources, including clothing, money, and other property, to the extent that the possession or use does not infringe upon the rights of others.”

  • “Each individual shall be entitled to sufficient and suitable clothing.”

Restrictions? Only if they're “necessary to protect the individual or others” and noted in your record. Print it, share it, know it.


Wrapping It Up: From Code to Change

Virginia Code § 37.2-400 isn't dusty old text—it's a roadmap to better care, reminding us that healing thrives on connection, not control. The package ban at WSH? It clashes hard with rights to possessions, clothing, and dignity, all without the required personalization.

If this hits home, don't stop here. Research your loved one's rights, file that grievance, or connect with advocates. Studies on recovery models (like illness management programs) back it up: personal touches boost outcomes. Let's push for facilities that build people up, not box them in.

What do you think—have you faced similar hurdles? Drop a comment below, and let's keep the conversation going. Together, we can unpack real progress.

Stay informed, stay fierce. Until next time.

 
 
 

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