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How to file a complaint with Western State hospital in Staunton, VA.

Patients at Western State Hospital have raised ongoing concerns about the practice of locking individual rooms during medication passes and mealtimes. During these periods, patients must remain in shared common areas. In practice this often results in limited seating, mixing of patients at different levels of acuity, and situations that are especially difficult for certain individuals. We appreciate the administration’s recent clarification of the policy. As stated in their response to the...